Quality Engineer I
Under supervision of the designated QC Manager is responsible for communicating customer needs and expectations internally to a variety of organizational functions including manufacturing and engineering. Support the assigned manufacturing areas in meeting objectives for product quality and scrap reduction. Performs a variety of engineering studies and analysis and implements plans to maintain and improve product quality. Develop and implement procedures and standards. Provide support and assistance to manufacturing leadership and associates in resolving problems and implementing continuous improvement activities. Supports achieving company goals for quality, cost, and delivery.
Department:
Manufacturing
Reporting Relationships:
Above: Quality Section Manager/ Quality Supervisor
Below: None
- Responsible for investigating customer complaints regarding product quality and defects. Provide analysis and recommendations for countermeasures to eliminate future occurrences. Implement countermeasures including changing documentation and standardized work instructions.
- Responsible for participating on cross-functional teams to implement approved countermeasures. Works with manufacturing, engineering and associates to insure effectiveness and compliance with approved countermeasures.
- Responsible for analyzing returned parts by conducting a variety of tests to determine root cause of defect and reporting on failure analysis.
- Responsible for representing the company and negotiating quality standards with suppliers. Implements improvement activities and provides monthly reports on supplier quality performance.
- Responsible for working with manufacturing and other engineering functions to identify and solve issues affecting product quality.
- Responsible for attendance and participate in New Product Development (NPD) meetings as scheduled.
- Supports Production Engineering to establish standard documentation, process diagrams, FMEA, Process flow charts, trial reports, engineering changes, process changes and other documentation as needed to maintain compliance with quality management system and customer requirements.
- Responsible for assisting in control plan revision documentation and Engineering change notice documentation to include participating in scheduled meetings, supporting consensus and documenting agreements.
- Champion the product quality for assigned product / customer as directed. Responsible for assisting in hosting customer for all on-site visits and travelling to the customer location to fulfil the specific functions of this position.
- Provide support and assistance to assigned manufacturing sections leading to achievement of targets for improved productivity, reduction of scrap, and control of expenses. May work with a variety of manufacturing sections due to specialized knowledge and experience.
- Performs other duties, tasks, or projects at the direction of immediate supervisor.
Experience Required:
Two (2) years in an automotive quality position affording a knowledge of quality standards, customer relations, problem solving, and effective communication skills (written, spoken and listening).
Education Required:
High School Diploma required
A.S. degree in engineering or engineering technology preferred.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the associate is may be required to sit for extended periods, The position is frequently required to stand, use hands and fingers to handle or feel. The position must occasionally lift up to 10 pounds and have specific vision abilities related to close and color vision. While performing this job the position is often exposed to moving or mechanical parts and moderate noise levels found in a factory environment. Position is required to travel, occasionally overnight, to perform essential functions. Position is often required to work overtime on little or no notice, and to work varied shifts to conduct duties.
